Account lost forever because of an adware. - Page 2 - Guild Wars Forums

Scorpion Boy · May 10, 2007, 03:19 PM // 15:19

Well if you don't get your account back (wich really sucks for you) I'll be more than heppy to give you my account (if that isn't against the EULA Rules) since I don't play it anymore. Just PM if you're interested...

SigurdTheBalmung · May 10, 2007, 04:07 PM // 16:07

This is why people need to stop running Windows on accounts with admin privileges for everyday things. I'm sure you informed your father of all the adware and had it removed. Now is the time to inform him of using a limited user account for every day use so the majority of malicious software on the net can't be installed in the first place.

Best thing I every did for my Windows rig was reinstall WinXP and set up an admin account for installation and a limited user account for everyday use.

Rand \,,/ · May 10, 2007, 04:56 PM // 16:56

Quote:

Originally Posted by Hengis Stone

There are a couple of options as to what may have happened here:

1) The spyware/trojans installed onto your dad's PC included a Keylogger and your GW Account was subsequently hacked. The hacker then ran bots on the account or sold the account to a BotMaster.

2) The Adware/Trojan scan coming up positive is a coincidence and other activity on your account caused the ban. Did you do a lot of farming at one spot? Did you do the same run over and over again for several hours?

Have a think about anything you may have done that could look "bot like".

I would not give up hope just yet, but continue the dialogue with ANet Support and try and convince them of your innocence.

Lastly, the warning from the OP is absolutely valid, even if it may not have been the cause of his problems.

Good Luck!

Yes sometimes i farmed a lot with my Mo/D outside Bergen Hotsprings...but not in the last day of playing Guild Wars. I was thinking of the 1) part...it sounds like a possibility what could have happened. And btw this computer DOES have Limewire in it...so maybe that has something to do with this whole mess?? Anyway thanks to everyone for your support =) though i'm not getting my account back anyway i thank you all for your support ^^..and talking about bad luck, i turn 19 years old tomorrow (in real life) >.< nice birthday present to get a permanent ban and to be accused for the use of 3rd party programs xD JUST MY LUCK!! >______>

Lydz · May 10, 2007, 05:27 PM // 17:27

Oh well...That's life hey. Thankfully GW2 is coming soon! Just a pity you can never use the Hall of Monuments

Rand \,,/ · May 10, 2007, 05:32 PM // 17:32

Yarrr I Didn't Pay 150€ For Nothing!! I'm Going To Get My Account Back O,..,o....i'll tell them that i start WOW if they are not unbanning me hehe :P that should do the job

Bruce Leeroy · May 10, 2007, 06:43 PM // 18:43

Quote:

Originally Posted by Rand \,,/

Anet support team and here is what they told me:

"Thank you very much for contacting the Guild Wars Customer Support Team. A game moderator did witness automated behavior in game while observing your character, this indicated the use of an automated third-party program, which is why we closed the account.
-Rand

You were observed by a mod to be bottish. It would be hard to argue that it was due to spyware. If you are innocent, good luck.

Rand \,,/ · May 10, 2007, 06:47 PM // 18:47

Quote:

Originally Posted by Bruce Leeroy

You were observed by a mod to be bottish. It would be hard to argue that it was due to spyware. If you are innocent, good luck.

and i am so thanks =) i wouldn't be seeing this much work if i really was a bot user you know =P i'll ask them to show me the evidence first and then i'll try to prove them that i'm innocent. It will be hard but i hope that there is something i can do. i didn't pay 150??? so that some 40-years old virgin could hack into my computer and get me banned permanently..NO!!

explodemyheart · May 10, 2007, 09:07 PM // 21:07

Quote:

Originally Posted by Numa Pompilius

I'd say Howlinghobo nailed it.

@Rand: The "I protest so much that I must be innocent" defence doesn't work. I've seen cheaters and pirates write *hundreds* of posts claiming to be innocent on the Steam fora. You were found out, you were banned - deal with it.
Play something else, keep pestering support, or buy a new copy, but stop bitching here, no-one here can do anything for you.

First of all, there have been several people on these forums that have been perma-banned for "bot-like behavior" that was supposedly witnessed in game, only to have themselves unbanned after they insisted they did nothing wrong and Anet checked into it. Not to mention the countless other people here who've been perma-banned for countless different reasons, only to have Anet reverse the decision because they made a mistake.

Am I saying that Anet definitely made a mistake? No. Am I saying it's possible that Anet made a mistake? Yes.

Second, he wasn't saying, "OMFG THIS IS SO UNFAIR, I DIDN'T DO ANYTHING WRONG ANET MUST FIX IT!" He's saying, "hey, look, this is what happened to me, beware and make sure you keep your computers clean or this could happen to you."

Nanood · May 10, 2007, 10:09 PM // 22:09

I hope the "In Game Moderators" spend a bit more time at the well known bot locations rather than picking on people with questionable guilt. I'll take the word of Witte Was. If even one respected member of this forum will support the OP then thats good enough for me. Tough break. I feel for you no end.

Loviatar · May 10, 2007, 11:05 PM // 23:05

[QUOTE]

Quote:

Originally Posted by Witte Was

I know Rand is innocent. I've played quite allot with him and I know he is honest about things he sais. I'm sure that Rand didn't use any 3rd party program.

since nobody else checked out purity scan i did.

http://sarc.com/avcenter/venc/data/a...urityscan.html

THIS WILL HAVE NO EFFECT ON GW AT ALL

Quote:

Behavior
Adware.Purityscan is an adware program that downloads and displays advertisements on a computer.

Note: Definitions prior to April 6, 2005 may detect this security risk as Adware.Purityscan.B, Adware.Purityscan.C, or Adware.Purityscan.D.

Symptoms

Files are detected as Adware.Purityscan.
An unusually large number of pop-up advertisements appear when browsing Web sites.

tenshi_strife · May 10, 2007, 11:42 PM // 23:42

heh.... well all i got to say is tough luck..... also you cant make them prove you are guilty cause if you read the terms and such they have the right to ban you.... hell if they decided they didnt like you and banned you there would be nothing you could do about it...

also i do feel sorry for you, i would be very very sad if this happened to me, but im very careful with GW and viruses on my comp because i dont want this to happen. but like others have said a virus could not do this..... really its your actions that did this not the adware you need to think back to other reasons why you got banned, and ignore this one. it will only impead your progress.

MegaMouse · May 10, 2007, 11:50 PM // 23:50

Give the man a break, too many players just want to flame someone and they found what they thought is a perfect target. As far as adaware goes, you never realy know what is beig installed on your computer unless yu are anal about security. It seems oddd that Rand played for as long as he did and never had any problems then the one time he uses his dads computer he gets banned.I personaly have done the same but all that happened to me was a suspension of a few days, my mistake was wanting toplay so bad that I went to an internet cafe(will never do that again). A-Net and NC-Soft at one time did send out an E-Mail warning but I guess the problem has become so rampant that they ndecided to just start banning accounts that are suspect. Is that fair, not to those that are innoscent, should it continue, I think so. Yes they will ban an occasional innoscent account, but if that person can come up with proof that they were not using a bot program willingly then they should get their account back.
If more players who get banned wrongly raise enough of a stink then maybe something will be done. Until then I will just keep beign paranoid about my computers security.

Mega Mouse

lennymon · May 11, 2007, 12:53 AM // 00:53

Well Rand has said that he had farmed like a fiend just prior to the ban, which by the way is NOT a violation of the Eula. He may have appeared bot like, and I believe I read something to the effect of he may have felt bot like ;P towards the end in another thread.
Now, as far as I know... farming isn't against the EULA and looking like a bot does not a bot make. So FIGHT IT RAND!

Loviatar · May 11, 2007, 12:57 AM // 00:57

[QUOTE]

Quote:

Originally Posted by MegaMouse

Give the man a break, too many players just want to flame someone and they found what they thought is a perfect target. As far as adaware goes, you never realy know what is beig installed on your computer unless yu are anal about security. It seems oddd that Rand played for as long as he did and never had any problems then the one time he uses his dads computer he gets banned.

consider two things.

1. this adware is well known including what it does.

taking over your GW character is not one of them and i think he would have noticed his character running off on its own.

2. Anet has stated several times they have a fifo system (first in first out) and depending on the stack of things to do it might take several weels or longer before they got to that one and checking it out might take time also.

a GM saw behavior and turned it in so they could check the logs for more accurate information than simply a GM spotting something.

Frazzy · May 11, 2007, 01:00 AM // 01:00

So..i lost everything because of one adware i didn't know even existed...over 2000hours of gameplay,over 150??? worth of money and all my friends lost possibly forever because of ONE STUPID ADWARE!!

I hope you NEVER get your account back since you were seen in-game using suspicious activity and the fact that you are willing to admit that you have no friends outside of Guild Wars.

viper11025 · May 11, 2007, 01:26 AM // 01:26

OMG!
Redux your computer and A.net should help you.
Im sure if you call and give them ALL your info yiu can get it back.
Your character will have been stripped though I believe.

Numa Pompilius · May 11, 2007, 10:34 AM // 10:34

Quote:

Originally Posted by explodemyheart

First of all, there have been several people on these forums that have been perma-banned for "bot-like behavior" that was supposedly witnessed in game, only to have themselves unbanned after they insisted they did nothing wrong and Anet checked into it.

Yes, it's possible; my point was never that ANet was incapable of mistakes. My points were these:

1) Anet have a lot more information on this case than either you or I.

2) You may be inclined to think he's innocent, and I may be inclined to think he's not - but it doesn't matter what we think. The only thing which matter is what ANet thinks, so complaining here doesn't help at all. The only ones who can help him is ANet support.

Quote:

Second, he wasn't saying, "OMFG THIS IS SO UNFAIR, I DIDN'T DO ANYTHING WRONG ANET MUST FIX IT!" He's saying, "hey, look, this is what happened to me, beware and make sure you keep your computers clean or this could happen to you."

Firstly my comment was in response to him saying that he wouldn't complain this much if he wasn't innocent.

Secondly, the adware he found has nothing to do with him getting banned, except perhaps indirectly if it was bundled with a hack or bot. ANet has no clue what is running on your computer unless it messes with gw.exe or with the servers.

Gaia_Hunter · May 11, 2007, 11:43 AM // 11:43

That crap of the "automated like beahaviour" really sent a chill down my spine, cause when I m farming at 3-6 in the morning I really feel like a bot.

Guess its good i cant farm more than a couple of hours each spot and my monk actually use armor.

thelegendozelda · May 11, 2007, 04:45 PM // 16:45

the Op needs to get over it, he's sad cause he bought gold off ebay, and it started to cost him to much so he started a bot up and got caught..and if anet falls for your "omg my daddys porn infested computer botted GW for me and even sold it to the merchant for me, what shall i do!" they are complete fools

aindrei · May 11, 2007, 05:00 PM // 17:00

I got some problems with some spyware and nothing could remove it except this program. http://www.prevx1.com .
I usually don't buy software but I did buy this one. It is way more advanced than any other anti-spyware software.

May 10, 2007, 05:32 PM // 17:32	#25
Rand \,,/ Frost Gate Guardian $Rand \,,/'s Avatar$ Join Date: Oct 2006 Location: Finland Guild: Order Of The Broken Lockpick [Loot] Profession: A/	Yarrr I Didn't Pay 150€ For Nothing!! I'm Going To Get My Account Back O,..,o....i'll tell them that i start WOW if they are not unbanning me hehe :P that should do the job Last edited by Rand \,,/; May 10, 2007 at 05:34 PM // 17:34..
$Rand \,,/ is offline$

May 10, 2007, 03:19 PM // 15:19	#21
Scorpion Boy Krytan Explorer Join Date: Aug 2005	Well if you don't get your account back (wich really sucks for you) I'll be more than heppy to give you my account (if that isn't against the EULA Rules) since I don't play it anymore. Just PM if you're interested...

May 10, 2007, 04:07 PM // 16:07	#22
SigurdTheBalmung Academy Page Join Date: Jul 2006 Location: NW Arkansas Guild: Players And Their Handbooks Profession: E/Mo	This is why people need to stop running Windows on accounts with admin privileges for everyday things. I'm sure you informed your father of all the adware and had it removed. Now is the time to inform him of using a limited user account for every day use so the majority of malicious software on the net can't be installed in the first place. Best thing I every did for my Windows rig was reinstall WinXP and set up an admin account for installation and a limited user account for everyday use.

May 10, 2007, 05:27 PM // 17:27	#24
Lydz Krytan Explorer Join Date: Jun 2006 Location: Cape Town, South Africa Guild: The Crazy Dragons [TCD] Profession: E/Mo	Oh well...That's life hey. Thankfully GW2 is coming soon! Just a pity you can never use the Hall of Monuments

May 10, 2007, 10:09 PM // 22:09	#29
Nanood Wilds Pathfinder Join Date: Aug 2005 Location: Supermans Crystal Palace Guild: Legion Of The Dark Sun	I hope the "In Game Moderators" spend a bit more time at the well known bot locations rather than picking on people with questionable guilt. I'll take the word of Witte Was. If even one respected member of this forum will support the OP then thats good enough for me. Tough break. I feel for you no end.

May 10, 2007, 11:42 PM // 23:42	#31
tenshi_strife Desert Nomad Join Date: Jul 2006 Location: in sardelac getting yelled at. Guild: Angels of Strife[Aoc] Profession: E/	heh.... well all i got to say is tough luck..... also you cant make them prove you are guilty cause if you read the terms and such they have the right to ban you.... hell if they decided they didnt like you and banned you there would be nothing you could do about it... also i do feel sorry for you, i would be very very sad if this happened to me, but im very careful with GW and viruses on my comp because i dont want this to happen. but like others have said a virus could not do this..... really its your actions that did this not the adware you need to think back to other reasons why you got banned, and ignore this one. it will only impead your progress.

May 10, 2007, 11:50 PM // 23:50	#32
MegaMouse Wilds Pathfinder Join Date: Jan 2006 Location: south mississippi Guild: Warriors Of Melos WOM Profession: E/N	Give the man a break, too many players just want to flame someone and they found what they thought is a perfect target. As far as adaware goes, you never realy know what is beig installed on your computer unless yu are anal about security. It seems oddd that Rand played for as long as he did and never had any problems then the one time he uses his dads computer he gets banned.I personaly have done the same but all that happened to me was a suspension of a few days, my mistake was wanting toplay so bad that I went to an internet cafe(will never do that again). A-Net and NC-Soft at one time did send out an E-Mail warning but I guess the problem has become so rampant that they ndecided to just start banning accounts that are suspect. Is that fair, not to those that are innoscent, should it continue, I think so. Yes they will ban an occasional innoscent account, but if that person can come up with proof that they were not using a bot program willingly then they should get their account back. If more players who get banned wrongly raise enough of a stink then maybe something will be done. Until then I will just keep beign paranoid about my computers security. Mega Mouse

May 11, 2007, 12:53 AM // 00:53	#33
lennymon Forge Runner Join Date: Nov 2005 Location: Seattle Guild: Odin's Hammer [OH] - Servant's of Fortuna [SoF] Profession: R/	Well Rand has said that he had farmed like a fiend just prior to the ban, which by the way is NOT a violation of the Eula. He may have appeared bot like, and I believe I read something to the effect of he may have felt bot like ;P towards the end in another thread. Now, as far as I know... farming isn't against the EULA and looking like a bot does not a bot make. So FIGHT IT RAND!

May 11, 2007, 01:00 AM // 01:00	#35
Frazzy Banned Join Date: Dec 2006 Location: Canada Guild: Unavailable Profession: Mo/Me	So..i lost everything because of one adware i didn't know even existed...over 2000hours of gameplay,over 150??? worth of money and all my friends lost possibly forever because of ONE STUPID ADWARE!! I hope you NEVER get your account back since you were seen in-game using suspicious activity and the fact that you are willing to admit that you have no friends outside of Guild Wars.

May 11, 2007, 01:26 AM // 01:26	#36
viper11025 Wilds Pathfinder Join Date: Mar 2007 Location: 02/18/05 (Pm me with the place, its a riddle) Profession: A/	OMG! Redux your computer and A.net should help you. Im sure if you call and give them ALL your info yiu can get it back. Your character will have been stripped though I believe.

May 11, 2007, 11:43 AM // 11:43	#38
Gaia_Hunter Academy Page Join Date: Oct 2006	That crap of the "automated like beahaviour" really sent a chill down my spine, cause when I m farming at 3-6 in the morning I really feel like a bot. Guess its good i cant farm more than a couple of hours each spot and my monk actually use armor.

May 11, 2007, 04:45 PM // 16:45	#39
thelegendozelda Frost Gate Guardian Join Date: Jun 2006 Guild: OoT Profession: W/Mo	the Op needs to get over it, he's sad cause he bought gold off ebay, and it started to cost him to much so he started a bot up and got caught..and if anet falls for your "omg my daddys porn infested computer botted GW for me and even sold it to the merchant for me, what shall i do!" they are complete fools

May 11, 2007, 05:00 PM // 17:00	#40
aindrei Ascalonian Squire Join Date: Feb 2007 Guild: Sky Profession: R/Mo	I got some problems with some spyware and nothing could remove it except this program. http://www.prevx1.com . I usually don't buy software but I did buy this one. It is way more advanced than any other anti-spyware software.